I forgot my password—what should I do?

Make sure all characters are entered correctly. If you can’t log in, use the password or email recovery form. An email with instructions will be sent to the email address you provided during registration.

Is registration free?

Account registration is free.

Who is eligible to become a private investor?

Any individual of legal age is eligible to use our services.

Is using multiple accounts allowed?

The service provides each member with a single unique personal account.

Can I change my personal information after registration?

Yes. You can update your personal information after registration.

Can my account be hacked?

We use robust defenses and generate strong passwords to prevent potential security issues.

What investment services do you offer?

We offer two different investment strategies and multiple investment plans. For more detailed information, please refer to the “Investor Guide” section.

Which payment systems are available?

Clients can invest funds using Bitcoin, Ethereum, USDT (TRC-20, ERC-20, BEP20), BNB, TRX, Dogecoin, TON, and Litecoin.

What are the minimum and maximum investment amounts?

The minimum deposit is $50. The maximum deposit limit is $1,000,000.

How many deposits are allowed?

The “Spark” investment plan allows only one deposit. There are no limits for other investment plans.

How do I withdraw funds?

Go to the “Withdraw” section, enter the desired amount, choose the payment system, and click the “Confirm” button to withdraw funds from your account.

How fast are withdrawals processed?

Withdrawal requests are processed within 48 hours after submission.
All withdrawal requests are processed during business hours, Monday to Friday. Requests submitted outside business hours or on weekends (Saturday, Sunday) will be processed during the next business period.
Our security system carefully reviews each withdrawal request to ensure transaction safety.

What is the withdrawal limit?

There is no withdrawal limit.

What is the minimum withdrawal amount?

USDT-TRC20 - 30
USDT (BEP20) - 30
USDT (ERC20) - 30

How does the IUXP exchange work?

Our trading platform operates 24/7.
Trades on our platform are executed instantly.

Do you charge fees for withdrawals or deposits?

We do not charge any undisclosed fees for withdrawals or deposits.